Reference

The Rules Behind Your Account

These terms are the agreement between you and m71bat: what your account covers, how bKash, Nagad and Rocket payments are handled, and what happens when something goes wrong.

One account per personbKash, Nagad, RocketWallet name must matchLocal law decides accessWritten support replies
m71bat The Rules Behind Your Account
ACCOUNT AND DATA

How We Protect Your Wallet Data

Your account is the only door into your wallet, so the sign-in carries the weight. One phone number, one profile, and a one-time code when you log in from a device we do not recognise. No agent on chat or email will ever ask for your bKash PIN or Nagad PIN; anyone who does is not us. Deposit, wager and cash-out entries stay in your history so a wallet dispute is settled from evidence, and the cookies we set hold your session and language choice only. Ask for a copy of your record or a correction and we reply in writing.

Sign-in checks Logging in from a new phone triggers a one-time code to your registered number. If it does not arrive, support can resend it. We never hand out account access by email.
Cookies we set Only what keeps a session alive and remembers your language. No advertising trackers ride along on account pages, and clearing them simply means signing in again next time.
Records we keep Deposit, wager and cash-out entries stay in your account history, so a wallet dispute can be traced to the rail. Ask for a copy of that history at any point.
Changes you request For a name correction, a phone change or a full closure, message support from the registered number. We confirm identity, settle the balance to your verified wallet, then close.
RAISING A QUERY

Get a Written Answer on Any Clause

Payment questions land in our support queue more than anything else, so start there. If a bKash or Nagad transfer left your wallet but the balance has not moved on your account view, send the transaction ID and the amount, and we trace it against the rail instead of asking you to send money again. For sign-in trouble, a screen that sticks or a one-time code that never arrived, tell us the phone number on the profile. Clause questions, held-balance disputes and closure requests go to the same queue, and every reply comes in writing.

Team online

Account chat

Quickest route for a stuck bKash or Nagad transfer. Open your account view, tap the chat icon and paste the transaction ID, so we can trace it against the wallet rail.

Email for clause questions

Use email when you want a written trail: a dispute over a held balance, a closure request, or a question about a paragraph on this page. Quote your account number.

Changes to your profile

Ask for a detail correction or a full closure from your profile. Once identity is confirmed, we settle the balance to your verified wallet and mark the account closed.

Straight Answers on the Terms

Six things people write to us about after reading this page. If your case is not covered here, the clauses above still apply, and support will answer a specific question without sending you back to the top of the page.

No, one account per person, with your own name and details. If a second account turns up on the same wallet number, we close the duplicate and move the balance to your verified account.

Because cash-outs go back to the wallet you paid from. If the name on your bKash, Nagad or Rocket account does not match your m71bat profile, the request waits until it does.

No. Wallet and account names have to match. A payment from someone else's Nagad or Rocket number puts the balance on hold while we check where it came from.

On the date the new version appears on this page. We also push a short notice into your account view, so you are not expected to check a page every week to keep up.

It goes back through the rail you funded with, whether bKash, Nagad, Rocket, Upay or bank transfer, once identity is confirmed. Where local law blocks that payment, we explain the reason in writing.

Yes. One wallet funds slots, live tables, crash games and cricket markets, so these terms cover all of them. Game rules sit with the provider and appear inside each title.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.