Reference

What We Collect and Why

Before you send a single taka, you should know what we hold. This page sets out the account details we store, the wallet references that arrive with your bKash, Nagad or Rocket transfers, and the route you take to see, correct or delete any…

Account detailsWallet referencesDevice and login recordsAccess requests

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HOW WE HANDLE IT

Keeping Your Account Details Safe

This part is about the mechanics, not the promises. What we store, how long it sits there, and what you can do about cookies and logins — those are the things people actually ask about. Each card below names one area and the step behind it. Where an answer depends on the law in your region, we say so rather than pretending it is the same everywhere.

What sits in your profile

Name, mobile number, date of birth and the wallet ID you registered with. Bet history, cricket markets on the sportsbook included, stays linked to that same account record.

Cookies and sessions

We set a session cookie so you are not asked to log in on every page. It clears when you sign out, and you can wipe it yourself from your browser's site settings.

Login checks

One-time codes go to the mobile number on file, never to an email address alone. If a login comes from an unfamiliar handset, we may hold the session until you confirm it.

How long records stay

Open accounts keep their details. Closed ones are removed once any outstanding payment query clears and a legal duty to hold transaction history has run out.

ASK US DIRECTLY

Reaching Us About Your Data

Privacy requests go to the same account team that handles your wallet queries, so you are not passed around. Whether you log in from Dhaka or anywhere else in the country, the route is identical: sign in first, then raise it from inside the account so we can see who is asking. A request that arrives from an address we cannot match to a profile gets a reply asking for confirmation, never a release of data.

How Our Policy Applies to You

m71bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Here is the plain version of what this policy does with your data. When you open an account we keep what you type in — your name, mobile number, date of birth and the wallet ID you register with. When you fund the account through bKash,

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Nagad or Rocket, we store the transaction reference and the amount, so a payment can be traced if it ever goes missing. That is the same record our team pulls up when you ask why a transfer has not landed. We never ask for your wallet
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PIN, and nobody calling from our side will ask for it either. Device details come in as well: handset model, browser, and the network address you connect from. Those help us flag a login that does not look like yours and stop a session from being
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hijacked. What happens beyond that depends on where you are. Privacy rules differ from country to country, and access to this site is offered only where local law and eligible regions allow it. If the law where you live gives you the right to see, correct
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or remove the data we hold, we act on that request through the support channel below. If you are in a region we cannot serve, we will not open an account, and anything already sent to us stays under the rules that applied when you sent
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it. Records are held only while the reason for holding them stands — an open account, an open payment query, or a legal duty to retain transaction history. After that they are deleted or made unreadable.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Privacy

Privacy questions tend to come in three shapes: what is stored, who can see it, and how to get it changed. The answers below go straight at those. If your case does not fit any of them, message us from the Help panel — someone on the account team reads it and replies on the same channel you wrote from.

Your name, mobile number, date of birth and the wallet ID you register with, plus the transaction references that come with any bKash, Nagad or Rocket payment you make.

Yes. Raise it through the Help panel or by email, and we will match the request to your profile first. What you receive depends on the law where you live.

No. We only see the transaction reference your wallet sends us. Your PIN stays inside your own wallet app, and no one from our side will ask you for it.

Send the correction or deletion request from the number or email on file. We confirm it is you, then apply the change and tell you what was altered.

Only the teams that run your account and the payment checks behind it. We do not sell profile data, and we pass it outside the company only where the law requires.

While the account is open, and afterwards for as long as an unresolved payment query or a legal duty to retain the record applies. Then it is deleted.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What We Collect and Why

Keeping Your Account Details Safe

What sits in your profile

Cookies and sessions

Login checks

How long records stay

Reaching Us About Your Data

Questions About Your Privacy

01 What details does m71bat keep when I open an account?

02 Can I ask for a copy of the data you hold on me?

03 Do you ever store my bKash or Nagad PIN?

04 How do I get a detail corrected or my account removed?

05 Who else sees my details?

06 How long do you keep transaction history?

Privacy Policy

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